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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Johnstone-Smith

Jennifer Johnstone-Smith

April 17, 2026

5  out of  5
rating by Jennifer Johnstone-Smith
"I’ve had State Farm for over 40 years for most of my insurance needs. When I moved to Gulfport in 2022, I found the Bryan Jacobs office online, since I bought my house online and it was close to my house. From day one I’ve been served in this office by Seth. He’s been great to work with and is always been responsive to any phone calls. I even got a phone call by office staff recently on my birthday! I wouldn’t hesitate getting your insurance here."
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Brittany Warren

April 8, 2026

5  out of  5
rating by Brittany Warren
"Mallory was so helpful getting me the information needed to file a claim! Very sweet and knowledgeable. We love our State Farm family!"
We responded:
"Thank you, Brittany, for your kind words! We're glad Mallory could assist you with the claim information and that you feel part of our State Farm family. We appreciate your support!"
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Terrence Seales

April 6, 2026

5  out of  5
rating by Terrence Seales
"Always helpful and friendly"
We responded:
"Thank you, Terrence, for your feedback. We're glad to hear that you find our team helpful and friendly. Your support means a lot to us. "
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Gracyn R

March 31, 2026

5  out of  5
rating by Gracyn R
"amazing."
We responded:
"Thank you, Gracyn, for your amazing feedback! We're glad to know you had a great experience with our agency. Your support means a lot to us."
Profile photo of Roger B Harrell

Roger B Harrell

March 30, 2026

5  out of  5
rating by Roger B Harrell
"Always available to answer questions and advise us."
We responded:
"Thank you, Roger, for your feedback. We're glad to be there for you whenever you have questions or need advice. Your support means a lot to us."
Profile photo of Tara Miller

Tara Miller

March 27, 2026

5  out of  5
rating by Tara Miller
"Bryan has been amazing. He’s easy to talk to. He explains everything in a way you understand. He saved me $$$ from Allstate that I’d had for 10 years."
We responded:
"Thank you, Tara, for your kind words. It's great to hear that we were able to make things clear and help you save money after being with Allstate for so long. We appreciate your feedback and support!"
Profile photo of Allen Johnson

Allen Johnson

March 26, 2026

5  out of  5
rating by Allen Johnson
"Great people to do business with!"
We responded:
"Thank you, Allen, for your kind words! We're glad to hear you enjoy doing business with us. Your support means a lot."
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Jmarkus Dubose

March 20, 2026

5  out of  5
rating by Jmarkus Dubose
"The staff was great. Will was very knowledgeable and helpful"
We responded:
"Thank you for your feedback! We're glad to hear that Will and the team were able to assist you effectively. Your support means a lot to us."
Profile photo of Elizabeth O'Brien

Elizabeth O'Brien

March 16, 2026

5  out of  5
rating by Elizabeth O'Brien
"Brian was very helpful in resolving my issues with Wind/Hail policy! Made the necessary corrections without any problems. Was pleased with his calm resolve to make things right!"
We responded:
"Thank you, Elizabeth, for sharing your experience! It's great to hear that we were able to assist you with your Wind/Hail policy and make the necessary corrections smoothly. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Morgan Kallgren

Morgan Kallgren

March 12, 2026

5  out of  5
rating by Morgan Kallgren
"Friendly Staff!"
We responded:
"Thank you, Morgan, for highlighting our friendly staff! We're glad to hear that your experience with us was positive. If you ever need assistance, feel free to reach out."
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Shelly Evans

March 6, 2026

5  out of  5
rating by Shelly Evans
"We moved from Texas and they helped get everything by transferred. Anything I need or help with payments etc, they are always so quick and helpful. Their personal attention is why I stay!"
We responded:
"Thank you, Shelly, for sharing your experience with us! We're glad to hear that our team could assist with your move from Texas and provide the support you need. Your continued trust means a lot to us. "
Profile photo of Tracy Hicks

Tracy Hicks

March 4, 2026

5  out of  5
rating by Tracy Hicks
"Will has always went above and beyond to make sure my insurance needs are met. Mallory is always so pleasant and easy to work with. I'd highly recommend them gor your insurance needs."
We responded:
"Thank you, Tracy, for your kind words about Will and Mallory. We're glad to hear they've been able to meet your insurance needs and make your experience a positive one. Your recommendation means a lot to us. "
Profile photo of Brianna Houtman

Brianna Houtman

February 15, 2026

5  out of  5
rating by Brianna Houtman
"Mallory was amazing with us. Super helpful!"
We responded:
"Thank you, Brianna, for your feedback! We're glad to hear that Mallory was super helpful during your experience with us. Your support means a lot. "
Profile photo of Kj Andrews

Kj Andrews

February 13, 2026

5  out of  5
rating by Kj Andrews
"Will has been very helpful. Great to work with."
We responded:
"Thank you, Kj, for your feedback. We're glad to hear that Will has been helpful and great to work with. Your support means a lot to us. "
Profile photo of Nataaly Zambrano

Nataaly Zambrano

February 13, 2026

5  out of  5
rating by Nataaly Zambrano
"I was doubting I was going to find the right insurance for me, but Mallory gave me a call and made my policy work for me! I won’t go anywhere else!"
We responded:
"Thank you, Nataaly, for sharing your experience! It's great to hear that Mallory was able to tailor a policy that suits your needs. We look forward to continuing to serve you. "
Profile photo of Lucia Quintero

Lucia Quintero

February 13, 2026

5  out of  5
rating by Lucia Quintero
"Mallory is so helpful!"
We responded:
"Thank you, Lucia! We're glad to hear that Mallory was able to assist you. Your feedback means a lot to us. "
Profile photo of Kelly E

Kelly E

February 12, 2026

5  out of  5
rating by Kelly E
""I had a fantastic experience with Mallory. She were incredibly patient and knowledgeable, helping me switch my policy. She made the process quick and stress-free. Highly recommend!""
We responded:
"Thank you, Kelly, for sharing your experience with Mallory. It's great to hear that she was patient and knowledgeable in assisting you with your policy switch. We appreciate your recommendation! "
Profile photo of Maynard Hartley

Maynard Hartley

February 12, 2026

5  out of  5
rating by Maynard Hartley
"I can't send more love to the business, I love the great work ethics and professionalism!! I send my love and high hopes to all! I'm greatly appreciative, they even dropped my monthly rates! Great people to work with, and I feel right at home! Thank you State Farm Molly, thank you for you time and efforts today! You a have great disposition. Hartley IV, USMC"
We responded:
"Thank you, Maynard, for your heartfelt words and for sharing your experience with us. We're glad to hear that Molly and the team made you feel at home and could assist with your rates. Your support means a lot to us. "
Profile photo of Camryn Mason

Camryn Mason

February 12, 2026

5  out of  5
rating by Camryn Mason
"Call Mallory for the best advice ever!"
We responded:
"Thank you, Camryn, for the shout-out to Mallory! We're glad to hear she provided you with great advice. Your support means a lot to us. "
Profile photo of Gracie Boman

Gracie Boman

February 12, 2026

5  out of  5
rating by Gracie Boman
"Mallory was the best!!"
We responded:
"Thank you, Gracie, for your feedback! We're glad to hear that Mallory made such a positive impact. Your support means a lot to us."
Profile photo of Mckenzie Lundy

Mckenzie Lundy

February 12, 2026

5  out of  5
rating by Mckenzie Lundy
"Mallory is the best and is very helpful!"
We responded:
"Thank you, Mckenzie, for your feedback! We're glad to hear that Mallory was able to assist you effectively. Your support means a lot to us. "
Profile photo of Gracie Hillman

Gracie Hillman

February 11, 2026

5  out of  5
rating by Gracie Hillman
"Mallory is amazing and so courteous"
We responded:
"Thank you, Gracie, for your feedback! We're glad to hear that Mallory's courteous service made a positive impact. Your support means a lot to us. "
Profile photo of Johnnie Chapman

Johnnie Chapman

February 8, 2026

5  out of  5
rating by Johnnie Chapman
"Friendly staff, Will went above and beyond helping me get the most coverage for my money"
We responded:
"Thank you, Johnnie, for your review! We're glad to hear that Will was able to assist you in finding the best coverage options. We appreciate your feedback and support. "
Profile photo of Frank Crist

Frank Crist

January 14, 2026

5  out of  5
rating by Frank Crist
"Great policy and very knowledgeable and helpful!"
We responded:
"Thank you, Frank, for your feedback! It's great to hear that you found our policy and service helpful and informative. We're here to assist you whenever you need."
Profile photo of Hayden Crist

Hayden Crist

January 14, 2026

5  out of  5
rating by Hayden Crist
"Great customer service and very knowledgeable!"
We responded:
"Thank you, Hayden, for your feedback! We're glad to hear that you found our customer service and knowledge helpful. If you need anything else, feel free to reach out. "