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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashlie Westbrook

June 5, 2026

5  out of  5
rating by Ashlie Westbrook
"I have used Seth Niebuhr at Bryan Jacobs State Farm as my agent for several years now. I would not use anyone else. He is knowledgeable and efficient. Any questions I’ve had throughout the years, he responds in a timely manner with an answer or a solution. Anytime he sees a policy for me or my family, he lets me know about it, and we discuss if it’s the best option. He makes me feel like my family is well taken care of in the event of something happening in my home, auto, or life. That’s why I use Seth for all my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jaxton Westbrook

June 5, 2026

5  out of  5
rating by Jaxton Westbrook
"Seth with awesome. Very helpful and informative. Highly recommend him"
We responded:
"Thank you, Jaxton, for your feedback! We're glad to hear that Seth was helpful and informative. Your recommendation means a lot to us."
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angela fortney

June 5, 2026

5  out of  5
rating by angela fortney
"Seth Niebuhr is very professional and helpful agent. So happy with State Farm."
We responded:
"Thank you, Angela, for your feedback! We're glad to hear that Seth has been professional and helpful in your experience with us. Your satisfaction with State Farm means a lot to our team."
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Brendell Porter

June 4, 2026

5  out of  5
rating by Brendell Porter
"Mallory provided me with outstanding customer service and answering my questions for a with kindness, patience and professionalism"
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orca lover

May 21, 2026

5  out of  5
rating by orca lover
"The staff is always so helpful. Very informative and friendly. I would definitely recommend them."
We responded:
"Thank you for your kind words. We're glad to hear that our staff has been helpful and informative. Your recommendation means a lot to us!"
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Deen Brashear

May 8, 2026

5  out of  5
rating by Deen Brashear
"This State Farm agency is stellar. They are upfront, honest, and very quick to respond. I am in my sixties, and I have never had a better experience with any insurance agency, ever……. This agency is wonderful. My contact, and work was done through WILL, who is in this office. He is awesome, to say the very least!"
We responded:
"Thank you, Deen, for your kind words about our agency and for highlighting Will's efforts. We're glad to hear that you've had such a positive experience with us. Your feedback means a lot to our team. "
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Ricky Ortego

May 6, 2026

5  out of  5
rating by Ricky Ortego
"Evevr month Mallory calls me and takes care if my insurance bill for me. I do ot have to call. She calls and verify's my payment and takes care of it immediately. Also if I have any other questions or problems she handles them for me also. I am very satisfied with Mallory and Bryan Jacob's."
We responded:
"Thank you, Ricky, for sharing your experience! It's great to hear that Mallory is consistently providing you with excellent service and handling your insurance needs efficiently. We appreciate your trust in our team!"
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Judy Slater

April 24, 2026

5  out of  5
rating by Judy Slater
"They are good people very nice always smiling when you go in and talk to them but the price is a little high but I deal with it because I like State farm may God continue to bless you all like I said they could go down a little bit on their prices"
We responded:
"Thank you, Judy, for your thoughtful review. We're glad to hear you enjoy visiting our office and appreciate your feedback on pricing. Your support means a lot to us."
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A Larsen

April 21, 2026

1  out of  5
rating by A Larsen
"I set up payments with the agent and he quoted me 171 so I set that up. It was really 177. They accepted my payment that month even though the amount was wrong. Why didn’t he tell me right then? My second payment they accepted the money but cancelled me after receiving the second because it was 6 dollars short. No one called me. I had it set up for automatic payments for over a year. They got a payment each month. They would reinstate the policy because the 2 payments were enough to start it up again. Then the next month i would be short again. Noone ever told me of this. I called them up and asked for an accounting of all my payments and bills and payments made. They said they didn’t have access to it. They were not willing to help me any further. So my truck was not insured for half the year. Even though I made payments on time for a year. And was only short $6 each month. They refunded me 2 payments. Thats all. I did not receive any of my other payments back. I feel wronged by this agency and I feel like they do not care about their costumers at all. This mistake of $6 each month could have been resolved with a simple phone call. But we never received one. I would not recommend this agency"
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Jennifer Johnstone-Smith

April 17, 2026

5  out of  5
rating by Jennifer Johnstone-Smith
"I’ve had State Farm for over 40 years for most of my insurance needs. When I moved to Gulfport in 2022, I found the Bryan Jacobs office online, since I bought my house online and it was close to my house. From day one I’ve been served in this office by Seth. He’s been great to work with and is always been responsive to any phone calls. I even got a phone call by office staff recently on my birthday! I wouldn’t hesitate getting your insurance here."
We responded:
"Thank you, Jennifer, for sharing your experience with our office. It's great to hear that Seth and the team have been responsive and attentive to your needs. We appreciate your trust in us for your insurance needs over the years."
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Brittany Warren

April 8, 2026

5  out of  5
rating by Brittany Warren
"Mallory was so helpful getting me the information needed to file a claim! Very sweet and knowledgeable. We love our State Farm family!"
We responded:
"Thank you, Brittany, for your kind words! We're glad Mallory could assist you with the claim information and that you feel part of our State Farm family. We appreciate your support!"
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Terrence Seales

April 6, 2026

5  out of  5
rating by Terrence Seales
"Always helpful and friendly"
We responded:
"Thank you, Terrence, for your feedback. We're glad to hear that you find our team helpful and friendly. Your support means a lot to us. "
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Gracyn R

March 31, 2026

5  out of  5
rating by Gracyn R
"amazing."
We responded:
"Thank you, Gracyn, for your amazing feedback! We're glad to know you had a great experience with our agency. Your support means a lot to us."
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Roger B Harrell

March 30, 2026

5  out of  5
rating by Roger B Harrell
"Always available to answer questions and advise us."
We responded:
"Thank you, Roger, for your feedback. We're glad to be there for you whenever you have questions or need advice. Your support means a lot to us."
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Tara Miller

March 27, 2026

5  out of  5
rating by Tara Miller
"Bryan has been amazing. He’s easy to talk to. He explains everything in a way you understand. He saved me $$$ from Allstate that I’d had for 10 years."
We responded:
"Thank you, Tara, for your kind words. It's great to hear that we were able to make things clear and help you save money after being with Allstate for so long. We appreciate your feedback and support!"
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Allen Johnson

March 26, 2026

5  out of  5
rating by Allen Johnson
"Great people to do business with!"
We responded:
"Thank you, Allen, for your kind words! We're glad to hear you enjoy doing business with us. Your support means a lot."
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Jmarkus Dubose

March 20, 2026

5  out of  5
rating by Jmarkus Dubose
"The staff was great. Will was very knowledgeable and helpful"
We responded:
"Thank you for your feedback! We're glad to hear that Will and the team were able to assist you effectively. Your support means a lot to us."
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Elizabeth O'Brien

March 16, 2026

5  out of  5
rating by Elizabeth O'Brien
"Brian was very helpful in resolving my issues with Wind/Hail policy! Made the necessary corrections without any problems. Was pleased with his calm resolve to make things right!"
We responded:
"Thank you, Elizabeth, for sharing your experience! It's great to hear that we were able to assist you with your Wind/Hail policy and make the necessary corrections smoothly. We appreciate your feedback and look forward to continuing to serve you."
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Morgan Kallgren

March 12, 2026

5  out of  5
rating by Morgan Kallgren
"Friendly Staff!"
We responded:
"Thank you, Morgan, for highlighting our friendly staff! We're glad to hear that your experience with us was positive. If you ever need assistance, feel free to reach out."
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Shelly Evans

March 6, 2026

5  out of  5
rating by Shelly Evans
"We moved from Texas and they helped get everything by transferred. Anything I need or help with payments etc, they are always so quick and helpful. Their personal attention is why I stay!"
We responded:
"Thank you, Shelly, for sharing your experience with us! We're glad to hear that our team could assist with your move from Texas and provide the support you need. Your continued trust means a lot to us. "
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Tracy Hicks

March 4, 2026

5  out of  5
rating by Tracy Hicks
"Will has always went above and beyond to make sure my insurance needs are met. Mallory is always so pleasant and easy to work with. I'd highly recommend them gor your insurance needs."
We responded:
"Thank you, Tracy, for your kind words about Will and Mallory. We're glad to hear they've been able to meet your insurance needs and make your experience a positive one. Your recommendation means a lot to us. "
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Brianna Houtman

February 15, 2026

5  out of  5
rating by Brianna Houtman
"Mallory was amazing with us. Super helpful!"
We responded:
"Thank you, Brianna, for your feedback! We're glad to hear that Mallory was super helpful during your experience with us. Your support means a lot. "
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Kj Andrews

February 13, 2026

5  out of  5
rating by Kj Andrews
"Will has been very helpful. Great to work with."
We responded:
"Thank you, Kj, for your feedback. We're glad to hear that Will has been helpful and great to work with. Your support means a lot to us. "
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Nataaly Zambrano

February 13, 2026

5  out of  5
rating by Nataaly Zambrano
"I was doubting I was going to find the right insurance for me, but Mallory gave me a call and made my policy work for me! I won’t go anywhere else!"
We responded:
"Thank you, Nataaly, for sharing your experience! It's great to hear that Mallory was able to tailor a policy that suits your needs. We look forward to continuing to serve you. "
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Lucia Quintero

February 13, 2026

5  out of  5
rating by Lucia Quintero
"Mallory is so helpful!"
We responded:
"Thank you, Lucia! We're glad to hear that Mallory was able to assist you. Your feedback means a lot to us. "